Privacy Policy

AQUAQUEEN® , a company incorporated in New South Wales, Australia ("we" or "us") are committed to preserving your privacy. Please read the following privacy policy (the "Privacy Policy") to understand how we use and protect the personal data (the "Data") that you provide to us when you use our website (the "Site"). By submitting your Data to us, you consent to the collection, storage, use and transfer of your information under the terms of this Privacy Policy.

What we collect

As with most websites, we maintain a log of activity on the Site. Your IP address will be recorded, along with other information which may or may not be supplied by your browser. This includes the address of the site that referred you to our Site, the type and version of the browser you are using, the operating system you use, and the screen resolution at which you viewed the site.

This information is used solely to help us improve our delivery of the services on the Site. This may involve us or our external evaluators contacting you to follow up on any comments you have made.

Volunteered information

You do not need to supply any personal Data in order to view the Site.

In order to make use of personalisation features such as On-Line Shop you do need to register. Registration requires that you supply the following details:

  • Your name
  • Your email address
  • Other personal data

This information is used for the following purposes:

  • To associate user preferences such as favourite products with a user account.
  • To send newsletters and other communications to your email address if you have selected to opt-in to such communications.
  • To send password reminders in case you forget your password.

We will store the information you supplied for as long as you use the Site, unless you request that we remove it using the "delete my account" link on your user account page.

We also collect your Data if you use the contact forms on the Site to send us a message. This information will only be used to respond to your message, and will not be stored.

Please note that messages sent using the contact forms are sent by unencrypted email and thus may not be secure and remain confidential while being transmitted to us.

Protecting your information

We are serious about protecting your privacy and personal information. Any information you supply to us may only be shared within the organisation.

Your Data will not be supplied by us to any parties outside our organisation or associates or used for any purposes other than those listed above, unless we are required to do so by law. We will ensure that all personal information supplied is held securely, in accordance with the laws in Australia.

Changes

We may amend this Privacy Policy from time to time.

Getting more information

For more information on this Privacy Policy and how it affects you, contact us by email or write to Legal Officer, AQUAQUEEN®, P.O. Box 556 Mascot NSW 2020, Australia.

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